José Miguel Lucas Martins

IT Area Director – Robotic Process Automation (RPA)

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Human communications as a pillar of RPA

How important is using Human Communications as a pillar of RPA in 2021?

It is a fundamental component, as technology is simply a tool (enabler) to deliver a solution to a problem that cannot be fully understood and dealt with without adequate communication…

 

Myrna Soufan

Chief Operating Officer

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Operational Excellence while experiencing a sort of collapse

What would be the most important challenge going through unprecedented experiences?

Eduardo Lazaro Hermosilla

Global Head of Operations Discipline

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Scaling automation in Operations Back Offices

What are the top 3 changes you expect to see in the Back Office Operations in the near future?

Maurizio Garro

Senior Lead – IBOR Transition
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AI and RPA disrupting financial sector

You will be presenting on “AI and RPA disrupting financial sector,” what are some key takeaways the attendees can expect from your session?

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