Former Head - Group Non Financial Risk Manager Erste Group
Jeff RICHARDS
Head Operational Risk Framework Delivery
UBS
Some of Their Case Studies
Case Study
Day 1
Nicole MURTINGER
Head of Operational Risk Control Team
Raiffeisen Bank
Operational Risk as Non-financial risk umbrella
OpRisk as future non-Financial Risk Umbrella?
How many topics to be considered for NFR? Where to stop?
Efficient but still effective methods for group-wide steering possible?
Case Study
Day 1
Christian HAVELKA
Former Head – Group Non Financial Risk Manager
Erste Group
ICT Risk Management Framework as part of OpRisk
ICT from a GRC (Governance, Risk, Compliance) perspective
GRC principles to be considered
GRC in IT environment
ICT Risk Framework integrated in ERM/ICAAP
ICT Risk Management Process
ICT Risk Management process enhanced – 3 LoD based on OpRIsk Framework
Case Study
Day 1
Sarah JAKOBSEN
Head of Operational Risk, Group Development
Danske Bank
Managing change from an Enterprise Risk Management perspective
How can banks manage change effectively and proactively without compromising resilience, compliance or customer experience? Changes causes risks, but when dealt with in an efficient and effective maner banks are able to make substantial changes in products and processes without compromising the ongoing business with customers and the safety of the bank. However, given the increasing complexity, regulatory scrutiny and expectations from society and customers, the process often becomes cumbersome and unclear. During this presentation the dilemmas of managing change in banks will be discussed and potential solutions and pitfalls will be presented to answer the following questions:
How to manage change effectively while considering all risks holisticly?
Can you work agile and still have a resilient governance setup?
How to prepare for the changes is implemented succesfully?
Banks, products and regulation are becoming increasingly complex and changes are happening faster than ever before.
At the same time the expectations of delivering solutions to the customers fast and safe is a must.
This presentation will highlight and discuss the dilemmas of managing change while focusing on risks holisticly.